Contact Best Offshore Sportsbooks

Got a question about one of the sportsbooks we cover, spotted something that needs updating, or want to tell us how your own experience with an offshore book went? This page explains the best way to reach our team and what happens once your message lands with us.

The Best Way to Reach Us

Email is the most reliable channel for getting a real answer from a real person on our team. Write to us at [email protected] and we will read your message and respond as soon as we can. We do not run a live chat or phone line, so email keeps everything in one place and lets us give your question proper attention rather than a rushed reply.

A little context helps us help you faster. Let us know which sportsbook or page you're asking about, and whether you're after general information, flagging an error, or something else entirely.

What We Can and Can't Help With

We're an independent review and comparison site, not a sportsbook, a payment processor, or a customer support desk for any of the operators we cover. That distinction matters, so here's a rough guide to what falls inside and outside our lane:

We can help with: questions about how we assess and rank sites like Bovada, BetOnline, or the other books featured on our site, clarifying something in one of our reviews, or pointing you toward general information on how offshore betting works.
We can't help with: account issues, deposits, withdrawals, or bonus disputes at any offshore sportsbook — those need to go directly to the operator's own support team, since we have no access to individual player accounts and no influence over how a book handles a payout.

Reasons Readers Contact Us

Most messages we receive fall into a handful of categories:

General questions — about how offshore sportsbooks work, what licensing like Curaçao or Panama actually means, or how our ratings are put together.
Corrections — bonus terms, rollover requirements, and payout policies at offshore books change without much notice. If you spot something on our site that looks out of date, tell us and we'll check it.
Feedback on your own experience — if you've used one of the sites we cover, hearing how it actually went for you, good or bad, helps sharpen our future coverage.
Content suggestions — if there's a topic around offshore betting, crypto payouts, or banking methods you think we're missing, let us know.
Responsible gambling concerns — if you're worried about your own betting habits or someone else's, please say so in your message. We'll point you to appropriate resources, and you can reach the National Council on Problem Gambling directly at 1-800-GAMBLER at any time.

What Happens After You Send a Message

Every email is read by a member of our editorial team — there's no auto-reply standing in for a genuine response. We aim to get back to you within a couple of working days, though it can take a little longer if we're mid-review on something. If your question needs us to double-check a fact with an operator's terms page or licensing information, that may add a bit of time too, but we'll follow up regardless.

Before You Get in Touch, a Few Reminders

Since a fair amount of what we cover involves offshore operators, it's worth keeping a few things in mind when you reach out or when you're deciding whether to use one of the sites we review:

Offshore sportsbooks are licensed outside the United States, typically in jurisdictions such as Curaçao, Panama, or Costa Rica, and are not licensed or regulated by any US state. That means the fund-segregation rules, dispute resolution processes, and guaranteed-payout protections that come with a state-regulated book don't apply here.
Using an offshore sportsbook sits in a legal grey area for US bettors depending on your state. We'd encourage you to check your own state's current laws before signing up anywhere, and we're happy to point you to general information if you ask.
Betting always carries the risk of losing money, and with offshore books there's an added risk that a payout could be delayed or, in rarer cases, refused. We don't guarantee outcomes, winnings, or payout timelines for any operator we cover, and no message to us can change that.
All content on our site is intended for readers 21 and over. If you are under 21, please do not contact us regarding betting-related content.

Our Commitment to Accuracy

We take pride in keeping our reviews current and honest, and reader input is a real part of that process. If something we've published is out of date, misleading, or has affected your decision-making in a way that concerns you, we genuinely want to hear about it. Every message shapes how carefully we revisit and update our coverage.

Thanks for taking the time to reach out — we look forward to hearing from you.